Did you know that it takes Safeway just one week to do as much business as Whole Foods does in 30 days, or what Wal-Mart does in 60 seconds? Often, when talking with people about our tortilla company, there eyes light up, and they'll say, "You know what you should do? You need to get into Whole Foods!" This is a little humorous, because they will make the statement with the conviction that the idea has never surfaced ever before.
We have a healthy product, that has a niche in Whole Foods or Trader Joes, but our tortilla is also for those that have never stepped foot into a Whole Foods Market. There is a thriving industry outside of the growing 108 billion dollar organic and health market. 96 percent are currently not buying natural, organic, or healthy products. Now the question is, why spend all the energy and effort marketing to 4 percent when there is a huge potential of people outside of that need to be reached?
These people that fall into that 96 percent may not be engaged in the natural or organic markets, not because of disinterest, but because of mis-information, cost, convenience, or dare we say, taste? We are firm believers that healthy products don't have to taste like health (i.e. cardboard tortillas or tasteless entrees). What's great is our tortillas can fit into both the health food markets and the mainstream markets, and the plus side is, we don't have to educate people on what a tortilla is, because everyone has heard of a tortilla.
Zappos has created a thriving business of selling shoes, along with other items, online. Shoes, historically, are a product that people want to try-on, but Zappos has skirted that issue through free returns, great customer service, and their tag line of "selling happiness." Some companies are capable of telling consumers what they need, for example, take Apple. No one knew they needed an iPad until Apple told them, and iPod is now synonymous with MP3 player. These companies have not followed the historical way of business, but have created a better way that works. This is something to admire.
An idea for us is to heavily market Created Whole tortillas through our online store. When you think of where to buy whole wheat tortillas, the first place probably is not cyberspace, but why not? It's convenient, cuts out costs that the consumer won't have to pay for, and at this point gives us more of a direct relationship with our customers. We hope to be the Zappos of online tortilla sales while developing devoted followers like Apple.
Check out these interesting articles:
The Future of Wellness: Lessons From The 96 Percent
A World of Consumers Exists Beyond Whole Foods Market
Order your tortillas online at http://www.thebesttortilla.com/